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FAQ
FAQ
Frequently asked questions about Eric.ai
By Kirsten
1 author
38 articles
Language Support
What languages does Eric.ai support?
Are there plans to support additional languages in the future?
How can I suggest a language for Eric.ai to support?
Meeting Platform Support
What meeting platforms does Eric.ai support?
Are there plans to integrate with other meeting platforms in the future?
How to Add and Remove Eric.ai from Meetings
How to add Eric.ai to my meeting?
How can I prevent Eric.ai from joining a meeting if auto join is enabled?
How do I remove Eric.ai from my call if it has already joined?
How to Use Eric.ai
How can I access past meetings?
How can I access upcoming meetings?
How can I follow my meeting in real-time?
How do I add an agenda?
How can I share a meeting?
What can I expect from the meeting summary?
How can I obtain action items from my meetings?
Billing
How do I access billing?
How do I purchase additional seats?
How do I change my plan?
How do I add more meeting hours?
How do I know how many meeting minutes I have left?
How do I delete my account?
How do I cancel my paid plan?
Managing Users
How do I add a user?
How do I remove a user?
How can I change a user’s role?
User Roles
What are the different user roles within the Eric.ai dashboard?
General Settings
How do I sync my calendar?
How do I disconnect my calendar?
How do I turn auto join off?
How do I turn auto join on?
Emails
Can I turn off the emails that inform invitees Eric.ai is joining?
Why can't I turn off these emails?
What information is included in these emails?
Why do I, as the host, receive Eric.ai joining emails?
Troubleshooting
What to do if Eric.ai didn’t join with auto-join turned on?
How do I know if Eric.ai has joined my call?
Why doesn’t Eric.ai work on the Teams app?
Why isn't my summary and outcomes ready immediately after the call ends?
